Category
Matching Rules
Matching Rules Screen
Features:
Sync Button
Syncs all active duplicate rules from the Salesforce Org, displaying them in the rules section.
2. Create Merge Rule
If no merge rule is available, the "Create Merge Rule" button will appear.
Redirects users to the org's Duplicate Rules page to create necessary duplicate rules.
3. Use Rules for Merging
Displays two boxes: "Available Matching Rules" and "Selected Merge Rules".
Available Matching Rules: Shows all active standard duplicate rules where auto merge is disabled.
Selected Merge Rules: Shows selected rules used for merging where auto merge is enabled.
Moving a rule from "Available Matching Rules" to "Selected Merge Rules" enables auto merge and vice versa.
Matching Rules Service
Clicking the Sync button syncs all active rules to the Available Matching Rules section.
Deactivated rules are removed from the Available Matching Rules section upon syncing.
Auto Merging: Uses matching rules with auto merge enabled to identify and merge duplicates.
Mass Merging: Uses selected matching rules with auto merge enabled for mass merging, considering DuplicateRecordSets under the DuplicateRule.
Lead To Account Matching: Uses active rules to match accounts for lead records, processing through the Prioritization rule to find the best-matched account.
These functionalities provide administrators with an efficient tool to manage records, saving valuable time and effort by automating the identification and merging of duplicate records.